Last updated: 01.04.2026
These Terms & Conditions (“Terms”) apply to your use of the website elenaflat.de and to all bookings made through Smoobu for Elena Flat.
By accessing our website or making a booking, you agree to these Terms.
All reservations are made through Smoobu, a GDPR-compliant booking platform.
We do not store payment details on our website. Payments are processed via secure third-party providers such as Stripe or PayPal.
Check-in and check-out times are provided during the booking process or in your confirmation email.
Guests are required to provide accurate information when booking, in accordance with applicable legal requirements.
All prices are displayed during the booking process and may vary depending on dates, availability, and selected services.
Additional fees (e.g. cleaning, pets, deposits) may apply and will be clearly shown before confirming the booking.
Cancellation and refund conditions depend on the selected rate and are clearly displayed before completing the booking.
Refunds, if applicable, are processed through Smoobu or the respective payment provider.
By staying at the property, guests agree to:
We reserve the right to terminate a stay without refund in case of serious violations.
Pets are allowed only in selected apartments where explicitly stated.
Additional fees or charges for damages may apply.
We are not liable for:
Our liability is limited to the value of the booking, except where otherwise required by law.
For information on how we process personal data, please refer to our Privacy Policy.
We reserve the right to update these Terms at any time. Continued use of the website implies acceptance of the current version.
For any questions, please contact us at:
Email: egrossmann@olymp48.de